1. Who we are
These Terms of Service ("Terms") are an agreement between Gretchen & Hunter LLC doing business as JaloApply ("JaloApply", "we", "us") and the individual who creates an account and purchases our service ("you").
By creating an account, purchasing the service, or using the JaloApply platform, you agree to these Terms. If you do not agree, do not use the service.
These Terms incorporate the Privacy Policy, the Acceptable Use Policy, and the Refund and Cancellation Policy. Your Service Authorization is a separate document you sign individually; these Terms do not replace it.
2. What the service is
JaloApply is a software and administrative service for job seekers. Working from information you provide and approve, we:
- identify job openings matching the preferences you set;
- prepare application materials, including tailored resumé versions and cover letters where useful;
- complete and submit applications on your behalf, subject to the approval mode you select;
- track responses, assessments, interviews, and offers in your account;
- keep a record of every application submitted, including the exact documents and answers used.
3. What the service is not
NO GUARANTEE OF EMPLOYMENT. JaloApply does not promise, guarantee, or imply that you will receive any job, interview, offer, or particular compensation. No verbal or written promise or guarantee of any job or employment is made or implied under the terms of this contract.
In addition, JaloApply:
- is not your employer, recruiter, career counselor, immigration adviser, or attorney;
- does not receive any fee, commission, or other consideration from any employer;
- does not control which employers respond to you, whom they interview, or whom they hire;
- does not negotiate compensation on your behalf unless you separately authorize it in writing;
- will never impersonate you in an interview, assessment, identity check, or legally attested submission.
4. Your responsibilities
Everything we submit comes from you. You are responsible for the accuracy and completeness of the information you provide, including employment history, education, credentials, licenses, work authorization, and answers to application questions.
You will not ask us, and we will not agree, to state anything false or misleading in an application. If we find a conflict or apparent inaccuracy, we will raise it with you and pause the affected application until you resolve it.
Some questions only you can answer — certifications that information is true, legal attestations, compensation commitments, and questions about protected characteristics. We route these to you and will not answer them for you. If you do not respond, the affected application will not be submitted.
If you use a dedicated job-search email account, you are responsible for creating it and keeping its recovery information current. You may end our access at any time by changing its password.
5. Approvals and control
You choose how much you approve, and may change your choice at any time: approve every application before submission, or approve criteria in advance and let applications matching them proceed after internal review.
You may pause the service at any time from your account. When you pause, we stop submitting immediately. Applications already submitted cannot be recalled.
6. Fees, term, and early termination
The service costs $250 per month. It carries a minimum term of 6 months. You may cancel at any time. If you cancel before completing 6 months, a one-time early termination fee of $500 becomes due. This fee applies regardless of the reason for cancellation, including obtaining employment, changing careers, using another service, or deciding to stop searching.
Billing is monthly in advance at $250. Your first payment is due when you activate the service and each subsequent payment on the same day of the following month.
The minimum term is 6 months from activation. After 6 months the service continues month to month with no further commitment and no early termination fee.
If you cancel during the minimum term, we bill the $500 early termination fee once, at cancellation, in addition to any amount already due for the current billing period. We do not bill the remaining months of the term.
We charge no registration fee, no account setup fee, and no fee for any service not described here. We do not accept promissory notes, wage assignments, or confessions of judgment.
All fees are disclosed before you pay. Renewal and cancellation mechanics are in the Refund and Cancellation Policy, which is part of this agreement.
7. Suspension and termination
You may cancel at any time as described in the Refund and Cancellation Policy. You may separately revoke your Service Authorization without cancelling your subscription; doing so stops all submissions immediately but does not end your billing obligation or waive the early termination fee.
We may suspend or terminate if you materially breach these Terms or the Acceptable Use Policy, if you ask us to submit information we have reason to believe is false, if payment fails and is not cured within 10 days, or if required by law. Where practicable we will give notice and a chance to cure.
If we terminate for reasons other than your breach, no early termination fee applies and we refund any unused prepaid amount.
On termination we will, at your request, export your data and then delete or de-identify it per the Privacy Policy retention schedule, subject to any legal hold.
8. Intellectual property
You keep all rights in your resumé, work samples, and anything else you provide. You grant us a limited licence to use, adapt, format, store, and transmit that material solely to provide the service. The licence ends when your data is deleted.
We keep all rights in the JaloApply platform and its software. Tailored documents we prepare for you are yours to use for any purpose.
We will not use your resumé, correspondence, or application answers to train machine-learning models, and will not sell your data, without your specific opt-in consent, which you may withdraw.
9. Disclaimers and limitation of liability
EXCEPT AS EXPRESSLY STATED AND TO THE EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS". WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST WAGES, LOST OPPORTUNITIES, OR LOST PROFITS.
OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Nothing here limits liability for fraud, wilful misconduct, gross negligence, or any liability that cannot lawfully be limited. Some states do not allow certain limitations, so some of the above may not apply to you.
10. Disputes
Before starting any formal proceeding, contact us at support@jaloapply.com so we can try to resolve it. We acknowledge complaints within 3 business days.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules.
Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Fairfax County, Virginia, and both of us consent to the jurisdiction of those courts. Nothing here prevents either of us from bringing a claim in small claims court where it qualifies.
11. Changes
We may update these Terms. We will post the updated version with a new effective date and notify you by email at least 30 days before material changes take effect. If you do not agree to a material change, you may cancel; if you cancel for this reason during the minimum term, no early termination fee applies.
We will not apply changes retroactively to work already performed, and we will not change the scope of your Service Authorization by amending these Terms — that requires your separate consent.
12. Miscellaneous
If any provision is unenforceable, the rest stands. Our failure to enforce a provision is not a waiver. You may not assign this agreement; we may assign it to a successor on notice to you. These Terms, the documents they incorporate, and your Service Authorization are the entire agreement between us.
Contact: Gretchen & Hunter LLC, 8305 Greensboro Drive, 1504, McLean, VA 22102, support@jaloapply.com.