Questions
Answers, including the awkward ones.
The service
What exactly do you do for me?
We find roles that match your criteria, prepare a tailored resumé and cover letter for each one, answer the screening questions from your verified information, submit the application, and track everything that happens afterwards — replies, interviews, offers.
How many applications will I get?
There is no cap and no per-application charge. The honest answer is that it depends on how many genuine matches exist for your criteria in a given week. A broad senior search might see fifteen a week; a narrow one in a small market might see three. We would rather send three good ones than fifteen that waste your name.
Who writes my applications?
A person on our team who is assigned to your search. We use software to find roles and keep the record straight, but a human prepares and checks every application.
Do you use AI?
Yes, as an assistant — to summarise postings, draft first passes, and rank matches. It never invents facts, never submits anything, and never has the last word. A person reviews everything before it goes out.
Do I have to approve each application?
That is the default. You can also set rules so anything matching your criteria goes automatically, or hand over full trust. You can switch between these at any time from your account.
What if a form asks something you do not know?
The application stops and we ask you. We do not guess, and we never invent experience, education, certifications, employment history, or references. Your answer is saved so the question is asked only once.
Money and the term
What does it cost?
$250 per month. No setup fee, no per-application charge, and no commission on your salary.
What is the minimum term?
6 months. You can cancel at any time, but cancelling before the term ends carries a one-time $500 early termination fee.
What if I get a job in month two?
Congratulations — and the $500 fee still applies, because you are leaving inside the term. It applies regardless of the reason for cancelling. We would rather be blunt about that now than surprise you later.
What happens after six months?
The early termination fee disappears. The service continues month to month and you can stop whenever you like, with no fee.
Can I get a refund?
If you cancel within three days of your first payment and we have not yet submitted an application for you, we refund that payment in full and waive the fee. After that, monthly payments are for work already performed and are not refundable. The full policy is on the refunds page.
Do you charge employers?
No. We take no fee or commission from any employer, which is what keeps our advice to you honest.
Access and privacy
Do you need my email password?
No, and we will never ask for it. Your search gets its own dedicated inbox. Recruiter mail arrives there, appears in JaloApply, and forwards to your real address.
Will recruiters know you applied for me?
Applications are submitted in your name, because they are your applications — that is what you authorize us to do. We never pretend to be you in conversation. If a recruiter wants to talk, they talk to you.
Who at JaloApply can see my information?
Only the staff assigned to your search, and only what they need. Anything sensitive is encrypted and every access to it is logged. You can ask for that log.
Can I get my data back or delete it?
Yes. Ask and we will export everything we hold about you, or delete it, subject to the records we are legally required to keep. See the privacy policy for the detail.
What happens to my data if I cancel?
We stop applying immediately, keep your record for as long as the privacy policy states, and delete it on request.
Still not sure?
Ask us anything before you pay. We would rather talk you out of it than take money from someone the service does not suit.