1. The short version
$250 per month. 6-month minimum term. Cancel any time. Cancel before 6 months and a one-time $500 early termination fee applies, whatever the reason — including if you get a job.
We say this plainly here and again at checkout, because you should not be surprised by it.
2. How to cancel
Cancel from your account in one click, or email support@jaloapply.com. There is no phone call, no retention interview you cannot skip, and no cancellation form to request.
Cancellation takes effect at the end of your current billing period. You keep full access until then.
3. The early termination fee
The service carries a 6-month minimum term. If you cancel before completing it, a one-time early termination fee of $500 is charged at cancellation, in addition to any amount already due for the current period.
This fee applies regardless of why you cancel. That includes getting a job, changing career direction, moving to another service, pausing your search, or simply changing your mind.
We do not bill the remaining months of the term. Cancelling in month two costs $500, not the four months that would otherwise remain.
After 6 months there is no early termination fee at all. The service continues month to month and you can stop any time with nothing further to pay.
4. When the fee does not apply
We will not charge the early termination fee if:
- we terminate the agreement for any reason other than your breach;
- we materially change these terms or the Terms of Service and you cancel because of it;
- we stop offering the service in your area;
- you cancel within the first 3 business days of activation, in which case you owe nothing at all and we refund anything already paid.
5. If we do not deliver
If in any billing period we do not provide the service described — and the reason is not that you paused, did not answer a question we routed to you, or declined the roles we proposed — you may ask for a credit or a refund of that period's fee. We will settle it within 10 days.
6. Renewals
Your subscription renews monthly. We tell you before you pay that it renews, how often, and what it costs, and we ask you to agree to the renewal separately from agreeing to the service. Cancelling is as easy as signing up.
We email a receipt after every charge. If your plan or price ever changes we will tell you at least 30 days in advance.
7. Pausing
Pausing is not cancelling. When you pause, we stop submitting applications immediately, but billing continues and the minimum term keeps running. If you want to stop paying, cancel.
8. Failed payments
If a payment fails we email you and retry over 10 days. After that we suspend the service — nothing is submitted while you are suspended. Your data is kept for 30 days so you can resume. Suspension does not end the minimum term or waive the early termination fee.
9. Contact
support@jaloapply.com · 8305 Greensboro Drive, 1504, McLean, VA 22102. We acknowledge cancellation and refund requests within 3 business days.