1. The short version
$250 per month, month to month, with no minimum term. Conclude whenever you wish, and a one-time closing fee of $250 applies when you do — the same figure whenever you leave and whatever the reason, including having accepted an offer.
We set it out plainly here, again at checkout, and once more on the page where you conclude, because nobody should meet a figure for the first time on a statement.
2. How to cancel
Cancel from your account in one click, or email support@jaloapply.com. There is no phone call, no retention interview you cannot skip, and no cancellation form to request.
Cancellation takes effect at the end of your current billing period. You keep full access until then.
3. The closing fee
A single closing fee of $250 is charged once, at the point you conclude, alongside anything already due for the current period.
It is the same figure whenever you leave. There is no minimum term to break, no penalty for going early and no reward for staying late, because the work it covers is the same either way: your record assembled and handed to you, your recruiting address wound down rather than abandoned, correspondence still in flight answered rather than left to bounce, and your file retained or destroyed to schedule.
It applies whatever your reason. That includes having accepted an offer — which we hope is the usual reason — as well as changing direction, engaging someone else, pausing your search, or simply changing your mind. We would rather charge one honest figure than ask you to explain yourself.
Concluding in month two costs $250. So does concluding in month twelve. We do not bill for months you have not had.
4. When the closing fee does not apply
We will not charge the closing fee if:
- we bring the engagement to an end for any reason other than your breach;
- we materially change these terms or the Terms of Service and you conclude because of it;
- we stop offering the service in your area;
- you conclude within the first 3 business days of activation, in which case you owe nothing at all and we refund anything already paid.
5. If we do not deliver
If in any billing period we do not provide the service described — and the reason is not that you paused, did not answer a question we routed to you, or declined the roles we proposed — you may ask for a credit or a refund of that period's fee. We will settle it within 10 days.
6. Renewals
Your subscription renews monthly. We tell you before you pay that it renews, how often, and what it costs, and we ask you to agree to the renewal separately from agreeing to the service. Cancelling is as easy as signing up.
We email a receipt after every charge. If your plan or price ever changes we will tell you at least 30 days in advance.
7. Pausing
Pausing is not concluding. When you pause, we stop submitting immediately, but billing continues. If you want the billing to stop, conclude.
8. Failed payments
If a payment fails we email you and retry over 10 days. After that we suspend the service — nothing is submitted while you are suspended. Your data is kept for 30 days so you can resume. Suspension does not set aside the closing fee.
9. Contact
support@jaloapply.com. We acknowledge cancellation and refund requests within 3 business days. A postal address for formal notice is supplied on request.